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Customer:
Hello, on May 4th, I placed an order for a REDOX probe for ECOSALT DAVEY under invoice number #FA006859. I have received the product, however, I notice that there is no connector compatible with the ecosalt. It seems to be a pH probe instead of an ORP probe.
Technical Advisor:
Hello dear customer, I'm sorry to hear that you're experiencing issues with your order. Could you please provide me with more details regarding the problem? Did you receive a pH probe instead of the ORP probe you ordered?