Customer Support: Tracking and Modifying the DAZGERVEG Order

Client:
Hello, can you tell me where the DAZGERVEG order will be delivered? Thank you.

Technical Advisor:
The order will be delivered by the DE HERMES PP carrier. The delivery time is 3 business days, so the delivery should take place on Wednesday.

Client:
Can you give me the exact delivery address? Thank you.

Technical Advisor:
Unfortunately, I am not able to provide you with this information at the moment. I will check and inform you as soon as possible.

Client:
Can you change the billing address to:
Jean-Marc Lherminé
Buchenweg 2
3076 Worb (CH)
Thank you.

Technical Advisor:
I think it's possible, but I need to check. I will confirm this to you by email.

Client:
Otherwise, I don't think they will deliver the package to me. Please mention to deliver to Mr Lherminé.

Technical Advisor:
Noted. Since the package hasn't been shipped yet, we should be able to change the delivery address. I will keep you updated. Have a great weekend!

Client:
OK, thank you. Have a great weekend too.