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2862 articles
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Efficient Customer Service: Order Incident Management and Resolution
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this customer service exchange, a customer wishes to return their order BJLVPQIEN. The ordered product, a pH regulator, arrived with an unplanned probe. Despite this issue, the customer [...]
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Comparing ORP Probes: Cost-Effectiveness and Compatibility with Sugar Valley Sys
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this discussion, a client inquires about the functionality of an ORP probe in comparison to a pricier alternative from Sugar Valley. The technical advisor confirms that their ORP probe [...]
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Order of Redox and pH Test Strips for Individuals: Technical Advisor's Response
Published : 2023-09-28 | Categories : Questions about RedOX probesAn individual is wondering about the possibility of ordering a 470 mV redox buffer and pH buffers of 7.01 and 10.01. The technical advisor confirms that it is possible and provides links to the [...]
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Sale and delivery of buffer solution 465mV and 7pH to Switzerland: A customer se
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer inquires about the price of a buffer solution (465mv and 7ph) including delivery to Switzerland, with the Technical Advisor quoting a price of 18 euros. The customer is also looking [...]
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Guide for Replacing the Zodiac PH Expert Probe: Technical Tips and Customer Inte
Published : 2023-09-28 | Categories : Questions about RedOX probesThe customer wants to change the probe of their Zodiac PH Expert. After sending photos of the current probe at the request of the technical advisor, they were able to identify the appropriate [...]
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Buying Guide: Choosing the Right Probe for Your AVADY POOLEASY Machine
Published : 2023-09-28 | Categories : Questions about RedOX probesThis article presents a conversation between a customer and a technical advisor. The customer owns an AVADY POOLEASY brand machine that controls pH and needs to replace the probe. Therefore, the [...]
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Compatibility of the probe with the Mareva system - pH reva 2: Technical Advisor
Published : 2023-09-28 | Categories : Questions about RedOX probesIn a correspondence exchange, a customer is questioning the compatibility of a probe with the Mareva - pH reva 2 system. The Technical Advisor, after checking, confirms the compatibility by [...]
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Unsuccessful search for a probe for the Easy Care pH analyzer by Waterair.
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this exchange, a customer named Yann is looking for a probe for a pH analyzer called Easy Care from the brand Waterair. Unfortunately, the technical advisor informs that the requested probe [...]