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2862 articles
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Customer-Advisor Exchange: Delivery Timeframes and Transportation Options
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this exchange, a customer inquires about the possibility of receiving a product ordered on the same day for delivery the following Monday via FEDEX. They express their disappointment when the [...]
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Compatibility of the pH probe with Zodiac TRi PRO: Technical consultation
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this dialogue, a customer asks if the pH probe is also suitable for the Zodiac TRi PRO. The technical advisor responds with a link to a website where a pH probe for the mentioned model is [...]
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Installation of the Redox probe on the Evobasic by BSpool: Guide and Tips
Published : 2023-09-28 | Categories : Questions about RedOX probesThe customer is looking for a redox probe for their evobasic from bspool and also asks about the collar and thread. The technical advisor asks if they have 2 connectors, to which the customer [...]
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Calibration and Product Matching Issues: Warranty and Replacement of Redox Probe
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer reported an issue with a received redox probe, which displays inaccurate values during calibration. Additionally, the received probe did not exactly match the one ordered, [...]
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Troubleshooting Water Dispenser Leakage: A Client-Technical Advisor Dialogue
Published : 2023-09-28 | Categories : Questions about RedOX probesThis HTML document appears to be a brief conversation between a client and a technical advisor. The client reports a problem with their water dispenser, stating that it is leaking from the back. [...]
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Troubleshooting pH Probe Calibration Issues: A Step-by-Step Guide
Published : 2023-09-28 | Categories : Questions about RedOX probesA client was having difficulty calibrating their pH probe, which was showing readings higher than the expected 7.0. The Technical Advisor guided them through a test to determine if the probe was [...]
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Redox Probe Calibration: Using the 465 mv Reference Solution
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer is questioning the calibration of a redox probe with a reference solution at 465 mv, lacking information on the product's bottle. The technical advisor confirms that the probe [...]
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Technical Support: Selection and Use of the Irripool Control Expert Redox Probe
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this exchange between a customer and a technical advisor, the customer is looking for a specific redox probe, the "Irripool control redox expert by stéripol", with the reference VS05039X. The [...]
