Efficient Customer Service: Order Incident Management and Resolution

- Categories : Questions about RedOX probes
Technical Support

Hello, I would like to return my order BJLVPQIEN.

Hello, I will send you an email tomorrow regarding this. What is the issue?

I ordered a pH regulator alone and it arrived with a probe, which was not expected.

But otherwise, your equipment arrived very quickly and perfectly packaged.

Ok, no problem. I will write to you tomorrow.

Thank you very much.

Good evening, I am still waiting for the email to return the probe.

I just sent you the email, sorry for the oversight. Have a good evening.