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2862 articles
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Choosing the Suitable Probe to Test Chlorine and pH in a Pool: Practical Guide
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this exchange, a customer is looking for a probe to test chlorine and pH levels. The technical advisor asks which controller the customer is using, which is LMP. The advisor then suggests two [...]
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Choose and install a chlorine Redox probe on a Zodiax eXO and Dual Link electrol
Published : 2023-09-27 | Categories : Questions about RedOX probesA customer is looking for a Redox probe for chlorine for a Zodiax eXO electrolyzer. The technical advisor suggests a link to the corresponding product. The customer specifies that they have a [...]
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Customer service in focus: Invoice request and quick resolution
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this dialogue, a customer, Marco Matkovits from the company Maly Gartengestaltung GmbH and Co KG, requests an invoice for an order placed on June 7th. The customer service representative asks [...]
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How to Receive Your Invoice for an Order: A Guide
Published : 2023-09-27 | Categories : Questions about RedOX probesThis article is about a customer interaction where a customer is requesting an invoice for their order. The customer is referred to a webpage called "where to find an invoice." The agent [...]
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Online support for Zodiac Tri Pro probe compatibility.
Published : 2023-09-27 | Categories : Questions about RedOX probesIn a technical support exchange, a customer is inquiring about the compatibility of a probe with their 2012 Zodiac Tri Pro device. The agent requests a photo of the current probe for [...]
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Finding and Using the Right PH Probe and Holder for Your 2014 Zodiac Tri PH Devi
Published : 2023-09-27 | Categories : Questions about RedOX probesIn a customer-agent interaction, the customer, owner of a 2014 Zodiac Tri PH, inquires about a PH probe and probe holder. The agent provides links to the PH probe for Zodiac Tri PRO PH and the [...]
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Understanding Product PS-1649: The Difference Between Winterization Liquid and N
Published : 2023-09-27 | Categories : Questions about RedOX probesA client inquired about product Reference PS-1649, specifically if the winterization liquid is the same as a neutral buffer solution. They also asked for clarification on the calibration menu's [...]
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Technical Assistance Guide: Choosing the Best Redox Probe for Mypool
Published : 2023-09-27 | Categories : Questions about RedOX probesA customer requests a high-quality and durable ctx mypool redox probe, as the one they originally had only lasted 2 years. The technical support agent recommends a specific model of redox probe, [...]