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2862 articles
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Questions and Answers: Explanation of Probe and Product Calibration
Published : 2023-09-28 | Categories : Questions about RedOX probesThis article presents an interaction between a customer and a technical advisor regarding a probe and two calibration products. The customer asks if an explanatory note is provided with these [...]
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Customer-Advisor Interactions: Shipping Fees and Characteristics of pH Probes
Published : 2023-09-28 | Categories : Questions about RedOX probesIn a correspondence between a customer and a technical advisor, the customer inquires about the shipping costs for a pH probe to be sent to Portugal. The advisor informs that the shipping costs [...]
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Buying Guide: Probe for Avady PH Evol AYPO15001 - Finding the Perfect Compatible
Published : 2023-09-28 | Categories : Questions about RedOX probesThis summary relates to an interaction between a customer and a technical advisor. The customer is looking for a specific probe for Avady PH Evol AYPO15001. The technical advisor provides a link [...]
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Customer Service Interaction: Order Tracking and Delivery in Spain
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this exchange, a customer requests assistance in tracking their order. They received an email from the courier company stating that the delivery was unsuccessful. The technical advisor [...]
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Understanding pH Probe Calibration: A Client-Technical Advisor Dialogue
Published : 2023-09-28 | Categories : Questions about RedOX probesThis article is a dialogue between a client and a technical advisor regarding the calibration of a newly purchased pH probe. The client queries if the probe needs calibration, to which the [...]
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Guidance on Calibrating a Newly Purchased pH Probe: A Customer Support Interacti
Published : 2023-09-28 | Categories : Questions about RedOX probesIn a customer-technical advisor interaction, the customer inquires about a pH probe they recently ordered. The customer asks if the probe needs calibration or if it's pre-calibrated. The [...]
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Compatibility of the probe with the JD PH system for Desjoyaux pools: customer-a
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer asked if a specific probe is compatible with their 7m x 3.5m Desjoyaux pool equipped with a JD PH. In response, the technical advisor stated that they need more information to confirm [...]
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Troubleshooting Chlorine Issues in Pools: A Guide for Calibrating and Adjusting
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer is experiencing issues with their liquid chlorine dispenser and probe. Despite calibration at 470mv and adjustment between 650 and 750mv, the chlorine level in their pool remains [...]