2862 articles

• Technical Support: Selection and Ordering of a Redox Probe for Zodiac Exo Device
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  A customer inquires about the compatibility of a probe with a Zodiacal Exo device. The technical advisor asks if it is a pH or redox probe. The customer confirms that it is a redox probe. The [...]

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• 80-meter probe: Buying guide and information on calibration products
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  In a conversation between a customer and a technical advisor, the customer asks if the purchased Probe 80 comes with calibration products. The technical advisor responds negatively, and then [...]

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• Correct Use and Placement of pH Probes in Pools: Exchanges and Technical Advice
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  A customer is wondering if it is possible to place a probe in a canister of chloric acid. He reveals that his current probe is constantly immersed in a canister of pool acid. The technical [...]

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• Troubleshooting PH Sensor Issues with JustSalt: Tips from a Technician
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  In this exchange, a customer is inquiring about a problem with their pH indicator light that remains constantly off. The technical advisor asks if they have the JUSTSALT, which the customer [...]

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• Compatibility of the ORP-1-3-0112 probe with the Sterilor 7 system: clarificatio
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  A customer recently ordered a Redox probe, model ORP-1-3-0112, and is wondering if it is compatible with the Sterilor 7 system. The customer noticed another probe, labeled ORP1-3-2076, [...]

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• Technical Support: Finding the Suitable PH Probe for an Astralpool PH Control
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  In this exchange, a customer seeks the assistance of a technical advisor to find a pH probe for an Astralpool pH Control device. The technical advisor provides a link to the appropriate pH probe [...]

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• Research and Find the Majestic Pool Probe Support: Efficient Customer Service
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  A customer is looking for support for their Majestic probe in addition to the probe itself. They are directed by a technical advisor to a probe holder on the website ph-redox-pool.com/gb. The [...]

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• PH Probe Calibration Guide for the Astral Pool Dual Pure Device 1. Ensure that
  Published : 2023-09-28 | Categories : Questions about RedOX probes

  This exchange deals with the calibration of the pH probe of the Astral Pool dual pure device. The customer is looking to understand how to proceed but does not have the user manual. The [...]

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