Understanding pH Probe Calibration: A Client-Technical Advisor Dialogue

Client:
Good morning, I just received the pH probe that I ordered last week, I wanted to know if the probe needs to be calibrated or if it is already calibrated ready to be replaced with the faulty one.

Technical Advisor:
Good morning. It needs to be calibrated.

Client:
Okay, are there instructions in the package?

Technical Advisor:
No, you need to use the manual of your dispenser.

Client:
Ok then I see if I can do it thanks a lot so first I have to attach the probe to the zodiac and then from the zodiac I have to calibrate it.

Technical Advisor:
YES.

Client:
Okay thank you I look for the booklet I hope I can do it 😂

Technical Advisor:
Good luck! 👍

Client:
Excuse me again, in the instructions it is written that it must be calibrated with the solution kit where do I take it?

Technical Advisor:
What solution do you need?

Client:
I don't know I saw this video where it explains how to calibrate the probe it talks about a solution kit https://www.fb.watch/login/?next=https%3A%2F%2Ffb.watch%2FlsV8l3yGtu%2F

Technical Advisor:
https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1640-ph4-ph7-calibration-kit.html and water.

Client:
Thanks I didn't know otherwise I bought it with the probe.

Technical Advisor:
Sorry, maybe you can buy it from home.