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2862 articles
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Customer-Advisor Interaction: No Promo Code Available
Published : 2023-10-01 | Categories : Questions about RedOX probesIn this exchange, the customer asks a technical advisor for a promo code. Unfortunately, the advisor informs the customer that there are no promotions currently available. The customer thanks [...]
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Step-by-Step Guide: How to Return Your Probe Safely and Efficiently
Published : 2023-10-01 | Categories : Questions about RedOX probesThis article is a conversation between a customer and a technical advisor about the process of returning a probe. The advisor guides the customer through the following steps: locating the [...]
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Assistance Guide for Replacement and Calibration of the Zodiac Tri Pro pH Probe.
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer wants to replace the pH probe on their 2013 Zodiac Tri Pro. They also request an adapter if the new model does not include one. The technical advisor asks for a photo of the current [...]
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Customer service and ordering process for the Jaline PH probe: qc Pass 1/18
Published : 2023-10-01 | Categories : Questions about RedOX probesThe customer owns a Jaline PH probe: qc Pass 1/18 and needs information about it. The technical advisor refers them to the Jaline website for further details. The customer expresses interest in [...]
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Price Inquiry for BS Pool Mod Evo Basic 20 Salt Chlorinator Probes
Published : 2023-10-01 | Categories : Questions about RedOX probesThe customer inquires about the price of two probes for their BS Pool salt chlorinator, model Evo Basic 20. The Technical Advisor responds that the current price of the probes can be consulted [...]
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Problem with the calibration of the pH probe: Solutions and compatibility with T
Published : 2023-10-01 | Categories : Questions about RedOX probesA customer who purchased a pH probe from Technopool Basic is experiencing difficulties with calibration and is receiving an error with the pH 4 value. They are asking if calibration is necessary [...]
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Customer service in focus: Successfully resolved delivery delays and tracking in
Published : 2023-10-01 | Categories : Questions about RedOX probesIn this customer conversation, the customer expresses concern about not having received any delivery or tracking information for his probe. The technical advisor apologizes for the inconvenience [...]
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Tracking and Assistance for Orders in Transit: A Guide for Customers
Published : 2023-10-01 | Categories : Questions about RedOX probesThis article describes a customer service interaction between a customer and a technical advisor. The customer, who placed an order on 17/7, has not received their package and finds the tracking [...]