Tracking and Assistance for Orders in Transit: A Guide for Customers

Technical Assistance

Hello, I placed an order on 17/7 and I still haven't received anything. The tracking information from the carrier Correos is confusing. The order reference is KLLFAOJOF. Can you please provide me with the actual status of the delivery?

Good morning, I apologize for the confusion with the delivery of your order. We will verify the situation with the order number KLLFAOJOF. Please wait a moment while we perform the check.

Thank you for your patience. We have verified your order with the reference KLLFAOJOF. According to the information we have, your order is in transit and should arrive at your address in the next few days. You can track the status of your order through this link.