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2862 articles
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Choosing the Ideal Redox Probe for Your Electrolyzer: Tips from an Expert
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer is seeking assistance in choosing the appropriate redox probe for their electrolyzer. The technical advisor welcomes the customer and asks a specific question to better understand [...]
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Replacement of pH and ORP Probe for PoolCop Automation: Our Proposed Solutions
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer wishes to replace their pH and ORP probe for their PoolCop automation system. They have provided images of the old probe and are requesting a replacement proposal. In response, the [...]
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Customer Complaint: Malfunction and Return of pH Probes
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer reports problems with a pH probe ordered from us. Despite three replacements, the device is still not working. The customer now wishes to return all three probes and requests a refund [...]
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Finding a Compatible Probe for Zodiac Expert: Technical Assistance Guide
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer is looking for a probe compatible with the Zodiac Expert model, specifying that their model does not have v2 or v3. The technical advisor asks for a photo of the current probe for [...]
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Guidance on Calibration and Winterizing the PoolKronos 10-20-50 pH Probe
Published : 2023-09-30 | Categories : Questions about RedOX probesThe client inquires about the necessary liquids for calibrating and winterizing the pH probe, specifically the PoolKronos 10-20-50 model. The technical advisor responds by providing two links. [...]
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Compatibility and Delivery of Redox and pH Probes for Magiline's IMAGI X
Published : 2023-09-30 | Categories : Questions about RedOX probesA customer inquires about the compatibility of the Redox probe with Magiline's IMAGI X. It is confirmed that the probe is compatible, and the customer is also interested in a pH probe. The [...]
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Communication between the client and the technical advisor regarding probes and
Published : 2023-09-30 | Categories : Questions about RedOX probesThe client contacted a technical advisor in the evening with a request for a gold probe. The advisor confirmed that they had the probe in stock and provided the client with a link to place an [...]
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Connecting redox and pH probes to the idegis RPH 200-201 controller: A practical
Published : 2023-09-30 | Categories : Questions about RedOX probesThis is a summary of a conversation between a customer and an agent about an Idegis RPH 200-201 series 200 pH controller. The customer asks if they can connect a redox probe to the controller, [...]