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2862 articles
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How to replace your Astrapool pH probe: Guide and tips from a technical advisor.
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer is looking to replace their Astrapool pH probe for their Ultra dos regulator. After discussing with a technical advisor, they were asked to send a photo of the current probe for [...]
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Finding the Right pH Electrode for Your Pool: A Client-Technical Advisor Interac
Published : 2023-09-28 | Categories : Questions about RedOX probesA client is in need of a new pH electrode for their pool and communicates with a technical advisor. The client provides images of the electrode and the machine it's connected to. The advisor [...]
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Correct Reference for pH Probe for QP Regulation: Technical Advice
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer asks about the correct reference for the pH probe to regulate QP ref 619080. The technical advisor, after a brief moment, provides a link to the website where the desired information [...]
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Differences and Applications of pH and RX Probes in Pool Technology
Published : 2023-09-28 | Categories : Questions about RedOX probesIn a technical dialogue, a customer asks about the usability of pH and RX probes for chlorine. The agent explains that pH and redox are different things. The customer needs a pH probe for their [...]
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Differences and Applications of pH and RX Probes in Pool Technology
Published : 2023-09-28 | Categories : Questions about RedOX probesIn a technical support chat, a customer asks about the use of PH and RX probes. The customer is unsure if the probes are universal or specific to PH or chlorine applications. The support [...]
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Buying Guide: Finding the Right Probe for pH Controller Pool Technologie Juphpp
Published : 2023-09-28 | Categories : Questions about RedOX probesA customer is looking for a pH probe for a Pool Technologie Juphpp 14 pH controller. The technical advisor suggests a model available on the website ph-redox-pool.com/gb. The customer also asks [...]
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Addressing Customer Concerns: Prompt Response to Product Delivery Issues
Published : 2023-09-28 | Categories : Questions about RedOX probesThis text is a brief exchange between a client and a technical advisor. The client expresses they haven't received their product. The advisor responds by expressing empathy and assuring the [...]
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Comparison between probes PH-1-3-1711 and PH-1-3-1967: No difference according t
Published : 2023-09-28 | Categories : Questions about RedOX probesIn this exchange between a customer and a technical advisor, the customer inquires about the difference between two probe models, the PH-1-3-1711 and the PH-1-3-1967. After checking, the [...]