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2862 articles
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Interpretation of the message 'NE' on a Desjoyaux pH probe: Is it defective?
Published : 2023-09-23 | Categories : Questions about RedOX probesClient asks if their Desjoyaux pH probe is defective following the message "NE". Advisor recommends a test for verification.
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Technical Support: 12mm Probe Verification and Assembly Guide
Published : 2023-09-23 | Categories : Questions about RedOX probesClient requests probe dimensions. Advisor indicates 12mm diameter, 150mm length. Photos exchanged for verification. Assembly confirmed.
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Order and Delivery of Probe H35-BSV01 in Spain: Pricing and Procedures
Published : 2023-09-23 | Categories : Questions about RedOX probesClient is asking for the price of a H35-BSV01 probe and the possibility of delivery to Spain. Price: 90 euros, including delivery. Lead time: 4 days.
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Problem-solving with a faulty Redox probe: A Customer-Advisor Conversation
Published : 2023-09-23 | Categories : Questions about RedOX probesA customer is experiencing issues with a redox probe for an electrolyzer. After diagnosis, the technical advisor confirms the malfunction and promises a replacement.
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Order for Ph Probe for Sterilor Duo: Payment Failure and Transmission Issues
Published : 2023-09-23 | Categories : Questions about RedOX probesPierre is requesting confirmation of his order for a pH probe for the Sterilor Duo. The technical advisor informs him that the payment has failed.
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Finding a new redox probe for Limpido Z3: Guide and Assistance
Published : 2023-09-23 | Categories : Questions about RedOX probesClient is looking for a redox probe for Limpido Z3. Advisor provides a purchase link. Client is satisfied.
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Customer Service: Management and Tracking of a Lost Order
Published : 2023-09-23 | Categories : Questions about RedOX probesClient ordered a probe, but has not received any confirmation or tracking information. The technical team promises to resolve the issue promptly.
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User and calibration guide for the Aquarite Flo advanced redox sensor.
Published : 2023-09-23 | Categories : Questions about RedOX probesThe client is inquiring about the calibration of the Aquarite Flo redox probe. The advisor recommends a calibration solution at 465 mV and provides guidance on its usage.