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Client :
Bonjour, j’ai commandé une sonde le 10/05 dernier, j’ai été prélevé et depuis, plus rien : pas un mail de confirmation de commande ni de possibilité de suivi de colis.
Bien à vous,
R Masse
Technical Advisor :
Hello Mr. Masse,
We have received your message and we apologize for the inconvenience you have experienced. We will do everything necessary to locate your order and send you the tracking information. You will receive this information by email as soon as possible.
In the meantime, you can consult our FAQ for more information.
Thank you for your patience and understanding.
Best regards,
The technical assistance team