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Client:
Hello, I just received the pH probe that I ordered last week. I wanted to know if the probe needs to be calibrated or if it is already calibrated and ready to be replaced with the faulty one.
Technical Advisor:
Hello. It needs to be calibrated.
Client:
Okay, are there any instructions in the package?
Technical Advisor:
No, you need to use the manual for your dispenser.
Client:
Alright, then I'll see if I can do it. Thank you very much. So, first I need to attach the probe to the zodiac and then calibrate it from the zodiac.
Technical Advisor:
YES.
Client:
Okay, thank you. I'll look for the manual. I hope I can do it. 😂
Technical Advisor:
Good luck! 👍
Client:
I'm sorry again, but in the instructions it says that it needs to be calibrated with a solution kit. Where can I get that?
Technical Advisor:
What solution do you need?
Client:
I don't know. I saw this video that explains how to calibrate the probe and it mentions a solution kit https://www.fb.watch/login/?next=https%3A%2F%2Ffb.watch%2FlsV8l3yGtu%2F
Technical Advisor:
You can get it from https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1640-ph4-ph7-calibration-kit.html and use water.
Technical Advisor:
You're welcome! Let me know if you need any further assistance.