Efficient Replacement of H035-BSV01 Probe for VA Salt Smart System: A Customer Support Experience

Client :
Hello, I need a replacement for the H035-BSV01 probe. It's for a VA Salt Smart system from BS Pool.

Technical Advisor :
Hello, just a second. I will send you the link.

Client :
Perfect.

Technical Advisor :
https://ph-redox-pool.com/gb/bs-pool/1951-ph-probe--for--va-salt-smart-von-bs-pool.html
It is the H035.

Client :
Where are you located and from where will the product be shipped?

Technical Advisor :
We are in Czech Republic and the product will be shipped from here. It usually takes 4 days.

Client :
To our address in Spain?

Technical Advisor :
Yes, we have a company which manages that all over Europe. For Spain, it is MRW I think.

Client :
And it will be here in 4 days, you think?

Technical Advisor :
Usually, it works.

Client :
Okay, then I will place the order now.

Technical Advisor :
Thanks, have a nice day.

Client :
You too.