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2862 articles
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Exploring the Compatibility of Probes: Can They Replace the EMEC Model SCL 18/2?
Published : 2023-10-02 | Categories : Questions about RedOX probesThis article presents a conversation between a client and a technical advisor. The client is asking if the advisor's probe can be used as a replacement for the EMEC model SCL 18/2 probe. The [...]
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Research and Finding of a pH Probe for Bio UV Pool: Customer-Advisor Dialogue
Published : 2023-10-02 | Categories : Questions about RedOX probesA customer inquires about the availability of a pH probe for a bio UV pool. The technical advisor asks which regulator the customer uses, to which the customer responds "Combipool". The [...]
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Customer Service Exchange: Product Clarifications and Email Corrections
Published : 2023-10-02 | Categories : Questions about RedOX probesThis excerpt of a conversation between a customer and an agent highlights two main questions asked by the customer. First, the customer asks if the cable is included with the probe he wishes to [...]
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Exchange Between Customer and Technical Advisor on Probe Compatibility with Evo+
Published : 2023-10-02 | Categories : Questions about RedOX probesThis article presents an interaction between a client and a technical advisor. The client, identified by the light blue text, and the advisor, in light green, exchange about a technical subject. [...]
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Addressing Customer Delivery Issues: A Dialogue Between Client and Technical Adv
Published : 2023-10-02 | Categories : Questions about RedOX probesThe article is a conversation between a client and a technical advisor. The client is experiencing issues with the delivery of an order and seeks assistance from the advisor. The advisor [...]
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PH Probe Reference Check for PURE Brand: Guide and Tips
Published : 2023-10-02 | Categories : Questions about RedOX probesA customer is requesting confirmation on the reference 00.043.020 for a pH probe from the brand PURE. The technical advisor confirms that this is indeed the correct reference for this pH probe. [...]
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Identification of Electrodes: Which one is for pH and which one is for Redox?
Published : 2023-10-02 | Categories : Questions about RedOX probesIn a customer-agent conversation, the customer inquires about the use of two electrodes received, one green and one blue. They ask which one is used for measuring pH and which one for redox. The [...]
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Comparison and Choice of Davey Probe: Version V1 or V3? Please note that "sonde
Published : 2023-10-02 | Categories : Questions about RedOX probesIn a conversation between a customer and a technical advisor, the customer seeks to understand the difference between the Davey probe v1 and v3. The advisor asks for photos of the customer's [...]