Addressing Customer Delivery Issues: A Dialogue Between Client and Technical Advisor

Client:
I have a problem with the delivery of an order.

Ok. Do you need anything from me?

Ok, thanks.

I have a problem with the delivery of an order.

Ok. Do you need anything from me?

Ok, thanks.

Technical Advisor:
Hello.

What is the issue?

Now, I can have a look at this. I will write you an email tomorrow.

I see your name, it is OK.

Hello.

What is the issue?

Now, I can have a look at this. I will write you an email tomorrow.

I see your name, it is OK.