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2862 articles
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Problem Solving: Technical Support to Access Online Invoices
Published : 2023-10-02 | Categories : Questions about RedOX probesIn this exchange, a customer requests an invoice for order SORVCSZMW. The technical advisor provides a link to access the invoice. However, the customer has trouble opening the link, so the [...]
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Choose and Calibrate the Redox pH Perfect V3 Probe for Stérilor Production Equip
Published : 2023-10-02 | Categories : Questions about RedOX probesA customer owns a Stérilor 7sel production system + pH dosing controller, set at 7.2. They are wondering if the Reddox pH Perfect V3ref ph-1-3-2952 probe is the right model to order and if it is [...]
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Customer-Advisor Exchange: Delivery Time in 4 Business Days
Published : 2023-10-02 | Categories : Questions about RedOX probesIn this conversation, the customer is inquiring about the delivery time of a product. The technical advisor responds that the delivery time is 4 business days. The customer thanks the advisor [...]
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Identification and Replacement of a Pool pH Probe: Practical Guide
Published : 2023-10-02 | Categories : Questions about RedOX probesThis article is a conversation between a customer and a technician regarding a pool probe. The customer is trying to identify the type of probe, marked "E002616". After exchanging photos, the [...]
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Avady Redox Regulator: Should the 15mg/l stabilizer limit be respected after cha
Published : 2023-10-02 | Categories : Questions about RedOX probesA customer with an Avady Redox controller is wondering if it is possible to increase the stabilizer level beyond 15mg/l, as stated in the documentation. They have replaced faulty probes and have [...]
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Practical Guide: How to Test and Interpret pH Probe Results
Published : 2023-10-02 | Categories : Questions about RedOX probesIn a conversation between a customer, Mr. Michaud, and a technical advisor, the customer asks how to test his pH probe after previously purchasing a REDOX probe. The advisor provides a link to a [...]
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Research and Use of the pH Chlorine Probe for the Old Clairaqia Model
Published : 2023-10-02 | Categories : Questions about RedOX probesIn this exchange, a customer is looking for a pH chlorine probe for an old model called clairaqia. The technical advisor responds that the requested probe is capable of measuring pH and Redox. [...]
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Aqua Control Reebok Probe Calibration Guide: Customer and Technical Advisor Inte
Published : 2023-10-02 | Categories : Questions about RedOX probesThis exchange between a client and a technical advisor concerns the calibration of an Aqua control Reebok electrode probe. The client is seeking to understand how to calibrate their device. In [...]