2862 articles
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Non-Availability of Membranes for the Pool Basic Pro Evo System: A Customer-Advi
Published : 2023-10-03 | Categories : Questions about RedOX probesIn this exchange, the customer inquires with the technical advisor about the availability of membranes for the pool basic pro evo system. The technical advisor responds negatively to this [...]
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Responsive Customer Service: Quick Replacement of a Faulty Redox Probe for Maest
Published : 2023-10-03 | Categories : Questions about RedOX probesJean-Pierre contacted customer service regarding an issue with his Maestro redox probe purchased in April. The redox value is abnormally low despite successful calibration with two appropriate [...]
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Preferred rates for professionals: How to benefit from a 15% discount on your PH
Published : 2023-10-03 | Categories : Questions about RedOX probesThis article is a conversation between a customer and a technical advisor. The customer inquires about the existence of preferential rates for professionals, to which the advisor responds [...]
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Consultation and quotation for Etatron E-Pool pH and Rx probes.
Published : 2023-10-03 | Categories : Questions about RedOX probesThe customer needs a dosing system of Etatron type E-Pool Ph and Rx probe. The technical advisor provides links to the required probes. The customer asks for prices and requests a quote for 3 [...]
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Troubleshooting Connectivity Issues with the Phileo LT pH Controller: Dialogue b
Published : 2023-10-03 | Categories : Questions about RedOX probesA customer is experiencing compatibility issues with the connection tip of their ROHS brand probe and their Phileo LT PH regulator. The technical advisor informs them that the connector is a [...]
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Finding the Right Redox Probe for a Sterilor Duo: A Technical Advisor's Guide
Published : 2023-10-03 | Categories : Questions about RedOX probesIn this exchange between a customer and a technical advisor, the customer is looking for a redox probe for a Sterilor Duo. The advisor suggests a link to a probe for Sterilor Duo Evo, stating [...]
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Instability of the Poolsquad 55 probe: Guide to identify the correct reference a
Published : 2023-10-03 | Categories : Questions about RedOX probesThe article is about a customer having problems with their Poolsquad 55 Pumping Process probe with salt + pH, referenced Nov 2011 84379. They report instability in the probe readings, [...]
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Delivery Delay: When an Order remains Stuck in Prague
Published : 2023-10-03 | Categories : Questions about RedOX probesIn this exchange, a customer expresses concern about the lack of progress with their order, which has been stuck in Prague since 30/07. The technical advisor mentions several possible reasons [...]