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2862 articles
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Search and Find of a Z35H1P-17 Probe for pH Regulation: Dialogue between Client
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this exchange, the customer is looking for a specific probe, the z35h1p-17 model, to regulate pH. The technical advisor responds by suggesting a link to the pH probe for pH Perfect on the [...]
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Compatibility between the Dinotec Comfort model and a pH controller: Exchange be
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this exchange, a customer asks if a certain model is compatible with a Dinotec pH regulator. The technical advisor then asks which Dinotec model the customer has and suggests sending a photo [...]
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Customer Service: VAT Issue Resolution for an Order in Switzerland
Published : 2023-09-12 | Categories : Questions about RedOX probesA client based in Switzerland contacted a technical advisor to place an order for a probe. The client noticed that the VAT was not being deducted during payment. The technical advisor confirmed [...]
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Choosing the Right Calibration Solution for Your PH Perfect V3 Probe: A Practica
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this exchange, a customer asks what type of calibration solution they should use for their PH Perfect V3 probe, reference PH-1-3-2952. The technical advisor responds that they should use the [...]
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Customer Inquiry and Technical Assistance: Watersense Probe Compatibility Issue
Published : 2023-09-12 | Categories : Questions about RedOX probesIn this exchange, a customer asks if a certain probe is compatible with the Watersense model, as the connector in the image does not resemble that of the Watersense probe. The technical advisor [...]
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Calibration of the Akéron pH Probe: When to Restart Filtration?
Published : 2023-09-12 | Categories : Questions about RedOX probesThis article is an interaction between a customer and a technical advisor. The customer asks a question about the calibration of the Akéron pH probe, asking when they should turn the filtration [...]
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Problems with the Zodiac PH Expert Probe: Technical Support and Solutions
Published : 2023-09-12 | Categories : Questions about RedOX probesA customer named F. Javier López Pelayo from Chiclana de la Frontera, Cádiz, Spain, has purchased a Zodiac PH Expert probe. Initially, the probe was calibrated correctly, but it is now showing a [...]
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Choosing the Quality Redox Probe for your Redox So'Tech: A Conversation Guide wi
Published : 2023-09-12 | Categories : Questions about RedOX probesA customer who owns a Redox So'Tech asked a technical advisor which high-quality Redox probe they could choose. The advisor asked for the model of the controller, which is also So'Tech. After a [...]