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2862 articles
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Understanding Hayward Flo Advanced Regulator: A Guide to Probes, Calibration, an
Published : 2023-09-17 | Categories : Questions about RedOX probesClient seeks to buy PH and Redox probes for Hayward Flo Advanced regulator. Technical advisor clarifies pool volume numbers don't impact probes and ORP is English for Redox.
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Customer consultation and delivery issues with pH probe for JD STER PH.
Published : 2023-09-17 | Categories : Questions about RedOX probesCustomer asks about the cable length of the pH probe for JD STER PH, Response: 5m. Delivery issues, new order dispatched.
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Clarification on free delivery charges for orders over 54€.
Published : 2023-09-17 | Categories : Questions about RedOX probesClient is questioning about delivery fees despite the announcement of free delivery. The advisor explains that delivery is free for orders over 54€.
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Customer-Advisor Dialogue: Use of Active Oxygen instead of Chlorine
Published : 2023-09-17 | Categories : Questions about RedOX probesClient asks if the use of active oxygen can replace chlorine. Technical advisor requests clarification.
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Exchange of incompatible probes: Return procedure and selection of the correct m
Published : 2023-09-17 | Categories : Questions about RedOX probesClient exchanges incompatible order. Advisor suggests screw-in probes, awaiting photos for confirmation. Exchange without charge, just product return.
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Technical Support: How to Find Calibration Solution 10 for Swimming Pool
Published : 2023-09-17 | Categories : Questions about RedOX probesClient is looking for a solution for calibration. Technical advisor provides a link for purchase.
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Assisting a Client with Pool Probe Holder Replacement: A Customer Support Story
Published : 2023-09-17 | Categories : Questions about RedOX probesClient with a broken pool probe holder gets help from a technical advisor, identifies the correct replacement part, and places an order.
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Search and ordering of the pH probe for Hidrolife/SaltOne/KLX systems.
Published : 2023-09-17 | Categories : Questions about RedOX probesCustomer is looking for a pH probe for Hidrolife/SaltOne/KLX systems. Advisor confirms that the right probe has been found. Order will be placed.