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2862 articles
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Questions and Answers: Location and Legal Notice of the Company
Published : 2023-09-16 | Categories : Questions about RedOX probesCustomer asks about the location of the company, response: Czech Republic. No imprint on website, reference to sales conditions.
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Choice of pH Probe for MEL France Ocedis Device: Tips and Recommendations
Published : 2023-09-16 | Categories : Questions about RedOX probesA customer is looking for a pH probe for a MEL France Ocedis device. The technical advisor recommends a specific model as a replacement for the old one.
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Discover the difference between a buffer solution and a calibration solution.
Published : 2023-09-16 | Categories : Questions about RedOX probesGérard is asking about the difference between a buffer solution and a calibration solution to calibrate a probe. The technical advisor suggests checking the value of the regulator.
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Customer-Advisor Exchange: Finding a Quality Probe for Hydra PH 2017
Published : 2023-09-16 | Categories : Questions about RedOX probesClient is looking for a new probe for his Hydra PH 2017. Advisor suggests a link for purchase, but no discount is available.
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Customer Service Experience: Quick and Easy Return of a Redox Probe
Published : 2023-09-16 | Categories : Questions about RedOX probesCustomer accidentally orders a second Redox probe. After contacting customer service, return and refund are agreed upon.
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Confirmed compatibility between the ordered probe and the Hayward electrolyzer.
Published : 2023-09-16 | Categories : Questions about RedOX probesA customer is asking if the probe they ordered is compatible with their Hayward Salt and Swim chlorinator. The advisor confirms that it is.
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Customer-Advisor Discussion: Purchase of pH Probe and Possibility of Discount
Published : 2023-09-16 | Categories : Questions about RedOX probesA customer is requesting a 10% discount on a pH probe. The technical advisor responds that the delivery is free, but no discount is available.
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Customer inquiry for a Prominent Dulcotest Type CLB 2 Redox probe.
Published : 2023-09-16 | Categories : Questions about RedOX probesCustomer needs a Prominent Dulcotest CLB 2, Nr. 1038902 type redox probe. Correct image provided.
