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2862 articles
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Resolving issues with order confirmation email reception
Published : 2023-09-20 | Categories : Questions about RedOX probesClient did not receive confirmation email. Technical advisor checks, suggests resending the email. Client finds email in spam folder.
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Order tracking: Effective communication between customer and support agent.
Published : 2023-09-20 | Categories : Questions about RedOX probesCustomer asks about tracking their order. Agent will respond via email at 2:30 PM. Customer expresses gratitude.
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Replacement and calibration of pH and REDOX probes for Basic Plus controller.
Published : 2023-09-20 | Categories : Questions about RedOX probesClient inquires about the replacement and calibration of pH probes. Technical assistance provides helpful answers and advice.
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Technical support: Purchase of pH and ORP probes for Zodiac Tri Pro
Published : 2023-09-20 | Categories : Questions about RedOX probesClient is looking for pH and ORP probes for Zodiac Tri Pro. Advisor provides links for purchase.
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Choosing the right PH Probe for an IBASEL 45 Electrolyzer: Guide and Tips
Published : 2023-09-20 | Categories : Questions about RedOX probesA customer is requesting the pH probe for an IBASEL 45 electrolyzer. The agent provides a link to the requested product.
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Buying Guide: Choosing the Right pH Probe for Your Needs
Published : 2023-09-20 | Categories : Questions about RedOX probesThe customer is requesting an 80mm pH probe for their swimming pool. The technical advisor confirms and provides the link for placing the order.
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Replacement of the broken Zodiac Tri Pro pH probe: Tips and solutions.
Published : 2023-09-20 | Categories : Questions about RedOX probesClient is looking to replace their broken pH probe for their pre-2014 Zodiac Tri Pro device. Advisor suggests a solution.
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Problem-solving for Delivery Issues in Belgium: Dialogue between Customer and Te
Published : 2023-09-20 | Categories : Questions about RedOX probesBelgian customer encounters a delivery issue, the technical advisor intervenes and resolves the problem.
