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2862 articles
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Order tracking: Communication and problem resolution with Colissimo
Published : 2023-09-20 | Categories : Questions about RedOX probesClient is waiting for news about their Colissimo order. The advisor promises to provide a response within an hour.
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Solving pH and REDOX Probes Calibration and Circulation Issues in Astral Pools
Published : 2023-09-20 | Categories : Questions about RedOX probesClient is experiencing issues calibrating pH and REDOX probes, as well as with the circulation of products in their swimming pool. They are looking for a technician in the Hérault region.
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Searching for a Compatible Probe for Pool Technology Calibration 7/10 for Pool R
Published : 2023-09-20 | Categories : Questions about RedOX probesThe client is looking for a probe compatible with pool technology calibration 7/10 for a 10-year-old regulator. The advisor suggests a probe and a calibration kit.
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Customer service assists with the selection of the right ORP probe for iDegis DO
Published : 2023-09-20 | Categories : Questions about RedOX probesCustomer needs an ORP probe for iDegis DOM-12+. Consultant confirms compatibility and provides link to the probe.
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Technical Assistance Exchange: Invoice Download Problem
Published : 2023-09-20 | Categories : Questions about RedOX probesFortanier Sebastien is having trouble downloading his invoice. The support team sends it to him via email.
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Exchange between customer and technical advisor on the availability of the Aquar
Published : 2023-09-20 | Categories : Questions about RedOX probesA customer confirms that the product replaces the Aquarite Pro probe, checks its availability, and then places an order.
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We offer EC probes. The technical advisor answers customer questions.
Published : 2023-09-20 | Categories : Questions about RedOX probesThe client asks if they offer EC probes. The technical advisor responds that they do not.
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Comparison of the efficiency and durability of DULCOTEST probes PHEK 112 SE 303
Published : 2023-09-20 | Categories : Questions about RedOX probesThe manufactured probe is as efficient as the Preminante DULCOTEST PHEK 112 SE 303 B, with 82% durability over three years.