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2862 articles
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Research and Finding of Probe for Digiph pH Controller Corelec: A Practical Guid
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer is looking for a probe for a digiph corelec pH controller. The technical advisor offers a solution by providing a link to a specialized website for pH probes for swimming pools. The [...]
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Customer-Advisor Exchange: Resolution of an Order Confirmation Email Issue
Published : 2023-10-04 | Categories : Questions about RedOX probesNaccarato Joseph, a customer, placed an order but did not receive a confirmation, fearing an error in his email address. After contacting customer service, the technical advisor advised him to [...]
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Customer Service: Advice and Guidance for Purchasing Injectors after Purchasing
Published : 2023-10-04 | Categories : Questions about RedOX probesIn a customer-agent conversation, the customer asked after purchasing two probes (Redox and pH) on the agent's website, if the agent also offers injectors. The agent responded negatively, but [...]
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Efficient interaction between client and technical advisor to obtain an invoice.
Published : 2023-10-04 | Categories : Questions about RedOX probesThis article describes an interaction between a customer and a technical advisor. The customer requests the invoice for their order, identified with the code SORVCSZMW. The technical advisor [...]
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Customer-Advisor Exchange: Delivery Time in 4 Business Days
Published : 2023-10-04 | Categories : Questions about RedOX probesThis article presents an interaction between a customer and a technical advisor. The customer asks about the delivery time, to which the advisor responds that it is 4 business days. The customer [...]
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Consultation on the use of hydrochloric acid and bleach: A technical guide
Published : 2023-10-04 | Categories : Questions about RedOX probesTechnical Advisor: Yes, that is a different unit. You need to convert it to mV. Summary: The customer asks about the necessity of dipping an object in 10% hydrochloric acid once per season [...]
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Decoding of Magiline Probe E002616: Equivalence and Distinction between pH and R
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer requested an equivalent for their Magiline probe marked E002616. They sent photos of the disassembled probe to facilitate identification. The customer also asked about the difference [...]
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Customer service for a defective redox probe: problem troubleshooting and soluti
Published : 2023-10-04 | Categories : Questions about RedOX probesElfie Scherf, a customer, reports problems with a redox probe purchased from us, which is compatible with Idegis. During calibration, an E2 error is constantly displayed, indicating a defect [...]