Customer-Advisor Exchange: Resolution of an Order Confirmation Email Issue

Client: Hello, my name is Naccarato Joseph. I just placed an order but I'm afraid I made a mistake in my email address because I haven't received a confirmation. My address is email@email.com. Can you please check if there is an error? Thank you.

Technical Advisor: Hello, I will check that tomorrow morning. In the meantime, please check your spam folder. We have received your order.

Client: Thank you for your response but I didn't find anything in my spam folder.

Technical Advisor: I will check and send you the information tomorrow morning.

Client: Alright, thank you.

Technical Advisor: Have a great day.