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2862 articles
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Buying Guide: Zodiac Expert PH Probe and Calibration Solutions
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this exchange, the customer requests the Zodiac PH Expert pH probe and the corresponding liquids. The agent provides links to the requested products on the ph-redox-pool website. The first [...]
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Identifying the Version of your Expert pH Regulator: Technical Support Guide
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this exchange, a customer asks how to determine if their pH expert regulator is version 1 or 2. The technical advisor asks them to send a photo of their probe without disassembling it for [...]
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Electrodes and Calibration: Understanding References and Their Differences
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this exchange between a customer and a technical advisor, the customer questions the calibration of electrodes. The advisor explains that the calibration depends on the customer's device, but [...]
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Choosing the Right Connector: Tips and Explanations from a Technical Expert
Published : 2023-10-04 | Categories : Questions about RedOX probesIn a conversation between a customer and a technical advisor, the customer inquires about the type of connector to use. The advisor informs that the standard is BNC. Faced with the customer's [...]
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Customer advice: Compatibility of the probe with Tecno 7ph and delivery time.
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this dialogue, the customer asks if the offered probe is compatible with his Tecno 7ph installed since 2018. The technical advisor confirms this and states that the delivery can be made [...]
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Choosing the Right PH Probe for a Maytronics Cellopure: Tips and Tricks
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer is questioning the compatibility between a PH probe for the Perle Duo electrolyzer and a Cellopure by Maytronics. The technical advisor requests a photo of the current probe for [...]
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Order Tracking and Redox Probe Delivery: Customer and Technical Advisor Interact
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this exchange, the customer requests the tracking of an order for a Redox probe placed on August 18th. The technical advisor responds by providing a link for tracking the shipment via La [...]
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Assistance Guide: PH Probe Replacement for EZ CHEM by HAYWARD
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer is looking to replace a pH probe for an EZ CHEM product from the HAYWARD brand. The technical advisor suggests a solution by providing a link to a specialized website for pH probes [...]