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2862 articles
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Research and Finding of a PH Probe for Astral Pool Regulator: Customer-Advisor D
Published : 2023-10-05 | Categories : Questions about RedOX probesIn this conversation, a customer is looking for a pH probe for an Evo Basic 1.5 L controller (code 57129). The technical advisor suggests a pH probe available on the website [...]
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Translation of the text: Interpretation of the 'RX: OFF' alert message on the Ha
Published : 2023-10-05 | Categories : Questions about RedOX probesA customer is experiencing a problem with their Hayward EZ-Chem, displaying the message "RX: OFF" and a flashing airband, which is an alert signal. The customer searched through the [...]
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pH Probe User and Calibration Guide: Tips and Tricks from a Technical Expert
Published : 2023-10-05 | Categories : Questions about RedOX probesIn this exchange, a customer asks questions about the use of a pH probe. The technical advisor confirms that the probe needs to be calibrated before use, even if it is ready to use. The [...]
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Compatibility Confirmation: ASTRAL POOL MP1S-PH PH Regulator and S08AA0116818 Pr
Published : 2023-10-04 | Categories : Questions about RedOX probesIn this exchange, a customer is inquiring about the compatibility of a probe with their ASTRAL POOL PH regulator, Type MP1S-PH New Code S08AA0116818. The technical advisor confirms that the [...]
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Efficient Customer Service: Correcting Email Errors and Confirming Order Dispatc
Published : 2023-10-04 | Categories : Questions about RedOX probesThis article represents a dialogue between a client and a technical advisor. The client initially provides an incorrect email address for their order DXLTIPXXC, but quickly corrects the mistake. [...]
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Search for High-Quality pH and Redox Probes for Pools: Dialogue between Customer
Published : 2023-10-04 | Categories : Questions about RedOX probesA Belgian company specialized in swimming pools is searching for high-quality pH and redox probes for an Astralpool installation. The client is concerned about the reliability of probes with a [...]
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Choosing and calibrating the right pH probe for your Stérilor system: Expert adv
Published : 2023-10-04 | Categories : Questions about RedOX probesA customer who owns a Stérilor Production equipment (System 7sel + pH dosing controller at 7.2) is inquiring about the compatibility of the Reddox pH Perfect V3ref ph-1-3-2952 probe with their [...]
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Customer-Advisor Dialogue: Available Delivery Options on Our Website
Published : 2023-10-04 | Categories : Questions about RedOX probesIn a conversation between a customer and a technical advisor, the customer wonders about the possibility of a 24-hour delivery. The technical advisor responds that the company does not offer [...]