Client:
Hello, do I need to calibrate the pH probe or is it ready to use?
Technical Advisor:
Yes, calibration is necessary. "Ready to use" means it can measure immediately.
Client:
Can the calibration products be used for several years?
Technical Advisor:
Yes, you just need to rinse the probe before dipping it in the solution.
Client:
For winter, do I need a specific product or can I use pH7?
Technical Advisor:
You can use this product: https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/622-wintering-solution-for-ph-redox-probe.html
Client:
Calibration is done with pH4 and pH7, right?
Technical Advisor:
Yes. https://ph-redox-pool.com/gb/pool-buffer-calibration-solution/1647-ph4-ph7-calibration-and-winterization-kit.html
Client:
Thank you for your help, have a great day.
Technical Advisor:
Have a great day.
Client:
Hello, I can't find my order on your website even though I have the confirmation email.
Technical Advisor:
Hello, one moment. We have your order and it will be shipped today.
Client:
Okay, thank you very much.