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2862 articles
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Customer Inquiry and Technical Support Interaction on Chlorine Probes for Kronos
Published : 2023-09-27 | Categories : Questions about RedOX probesThe client is asking about chlorine probes for Kronos 10 pumps and their cost. They also inquire if the company has a chlorine probe. The technical advisor responds, but it is unclear if they [...]
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Customer Service Communication: Shipments to Spain Confirmed
Published : 2023-09-27 | Categories : Questions about RedOX probesThis is a brief exchange between a customer and an agent. The customer asks if they make shipments to Spain, to which the agent responds affirmatively. Keywords: Contact, customer, agent, [...]
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Research and Localization of a pH Probe for Avady Controller: Customer Service t
Published : 2023-09-27 | Categories : Questions about RedOX probesIn this exchange, a customer is looking for a pH probe for a Star Avady pH regulator, reference 210246991. The technical advisor responds by offering a link to a website selling the desired [...]
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Interactive Exchange: Technical Advice for Equipment Compatibility with PH Perfe
Published : 2023-09-26 | Categories : Questions about RedOX probesThe article presents a dialogue between a customer and a technical advisor regarding the compatibility of a device with a ph perfect system. The customer is unable to provide a photo of the [...]
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One-year warranty for pH probes: Exchange and Follow-up Process
Published : 2023-09-26 | Categories : Questions about RedOX probesA customer encountered an issue with a pH probe purchased on May 4th. Despite recalibrating the probe to 7, the automatic pH control still indicates 0.0. After contacting the technical advisor, [...]
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Incorrect delivery address: Correction of the REDOX probe order at HERMES.
Published : 2023-09-26 | Categories : Questions about RedOX probesA guest has ordered a REDOX probe from ph-redox-pool.com/gb and the shipment has been announced by HERMES. However, the provided delivery address, Hauptstr. 145, 68799 Reilingen, is incorrect. [...]
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Customer consultation for ordering a pH probe for Hayward Klx 22.
Published : 2023-09-26 | Categories : Questions about RedOX probesThe customer needs a pH probe for a Hayward Klx 22 device. The technical advisor responded promptly and provided a link that leads directly to a website where the required probe can be [...]
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Choosing the Right Probe: Tips from a Technical Expert
Published : 2023-09-26 | Categories : Questions about RedOX probesIn this exchange, a customer is asking how to ensure that the probe they are using is the right one for them. The technical advisor asks them which regulator they are using and also requests [...]