Technical Support: Troubleshooting with the Magaline Redox Probe

Client:

Hello, is your Magaline probe compatible with Magiline pools?

I have an IMAGI-X system and my redox probe is defective.

Technical Advisor:

Hello, one moment please.

Here it is

Client:

Thank you!

Technical Advisor:

👍

Client:

Hello, I received my order THELRUAXB but it is incomplete.

There was a redox probe and a calibration and winterization kit. I only received the probe. Thank you for your help.

Technical Advisor:

Hello,

I will check this and take the necessary steps. I will send you an email.

Client:

Thank you.