Client:
My redox probe remains at 800 mv despite a good calibration with your solution.
Technical Advisor:
It is possible that your probe needs to be recalibrated. Please follow the recalibration instructions available on our website www.example.com.
Client:
I have followed the instructions but my redox probe still remains at 800 mv.
Technical Advisor:
I understand your concern. It would be best to contact our customer service for further assistance. You can reach them at this link www.example.com/contact.