Customer service and technical support: Problem-solving and spare parts delivery.

Contact:
Yes, I would like to know how to return something.

Technical Advisor:
I will send you an email.

Contact:
Okay. Please email email@email.com.

Contact:
We can't calibrate the probe. It keeps showing cppm errors. We have a dometic LS 2.

Technical Advisor:
In this case, it is a defective probe. We can send you a replacement probe.

Contact:
Yes, please.

Contact:
Should I send the old one back?

Technical Advisor:
No, it's not worth it.

Contact:
Okay.

Contact:
When can we expect the new one?

Technical Advisor:
Next Wednesday.

Contact:
OK, thank you.

Technical Advisor:
You're welcome.