Customer-Advisor Exchange: Cellopure Probe Compatibility Check by Maytronics

- Categories : Questions about RedOX probes

Client:
Hello

Technical Advisor:
Hello

Client:
Is this probe here okay for a cellopure from MAYTRONICS?

Technical Advisor:
Send me a photo of your current probe, no need to dismantle it, I will check.

Client:
I was lent a test probe because the pH was incorrect, but in the video, this probe displays values that change every second.

Client:
Here are several probes that I had in the past:

Client:
Image of probe 1

Client:
Image of probe 2

Client:
Image of probe 3

Client:
The one I currently have is darker. I will send you the photo:

Technical Advisor:
That's enough. However, I'm not sure if the problem is the probe. Put the probe in a glass of water and see if the value is stable. Or in a calibration solution.