Client:
Hello, how do I prime the regulator after changing the tubes and peristaltic pump? It's running but nothing is being sucked in.
Technical Advisor:
Hello.
Client:
Hello.
Technical Advisor:
This type of pump does not prime. There must be another issue.
Client:
It's a hydra ph regulator. Ever since we changed the container, we've been having this problem. So we changed the peristaltic tube, the suction and injection hoses, but it still runs empty.
Technical Advisor:
Often, it's a punctured or improperly installed hose.
Client:
We've checked and changed everything. Could it be the rollers?
Technical Advisor:
Possible, the rollers must completely crush the hose. Is your new hose exactly the same as the previous one?
Client:
Yes, it's the same.
Client:
Do you know how to remove the roller holder?
Technical Advisor:
No.