Client:
My redox sister stays at 800 mv and yet good calibration with your solution.
Technical Advisor:
It seems that you are experiencing a problem with your redox probe. Could you please check if the connections are correct and if the probe is clean?
Client:
I have checked the connections and the probe is clean. The problem persists.
Technical Advisor:
In that case, it is possible that the probe is defective. I recommend replacing it. Here is a link to our online store where you can find a new probe: www.newprobe.com.
Client:
Thank you for your help. I will order a new probe.
Technical Advisor:
You're welcome. Feel free to contact us if you have any further questions.