Customer service for Etatron dosing system: advice, price information, and quotation creation.

Client:
Hello, I need a dosing system from Etatron. Type E- Pool Ph and Rx probe.

Technical advisor:
Hello, one moment.

Technical advisor:
https://ph-redox-pool.com/gb/etatron/376-orp-probe-for-epool-ph.html
https://ph-redox-pool.com/gb/etatron/304-ph-probe-for-epool-ph.html

Client:
I will check, thank you.

Technical advisor:
You're welcome.

Client:
Hello, what happened to your prices? Now I have to say, you are no longer the cheapest.

Technical advisor:
The price of our probes has not changed this year.

Client:
I need 3 probes and buffer solutions... can I have a quote? 650 mV. Ph 9 and the 2 probes you sent me as a link. Probe Ph x2.

Technical advisor:
OK, I will send you a quote this afternoon.

Client:
What does Santoprene mean?

Technical advisor:
This is the material used for the pump tube. I have sent you the quote and granted you a 10% discount.

Client:
Thank you.

Technical advisor:
👍