Problem Resolution of PH Probe Connection with Phileo LT Regulator: Customer-Advisor Exchange.

Client:
Hello, I have a Phileo LT pH regulator but the pH probe connection tip is different. It is a ROHS brand probe.

Technical Advisor:
Hello, the connector is a BNC connector. It is the same.

Client:
I don't have that one. It has 2 pins.

Technical Advisor:
Send me a photo. You might have an exception.

Client:
It's the same. There is probably an adapter. Are you sure it's the pH probe connector?

Technical Advisor:
Yes, I will check today and get back to you.

Client:
Can I reach you by phone? I will call you this morning when I am in front of the probe because I am not there now.

Technical Advisor:
Yes.