Delivery Times and Diagnosis of a Faulty Redox Probe: Customer-Advisor Dialogue

Client:
What is the delivery time?

Technical Advisor:
Hello, 4 business days.

Client:
Delivery to France?

Technical Advisor:
Yes.

Client:
Okay, thank you.

Technical Advisor:
Spain is also possible.

Client:
Understood, thank you. I'll see if I can find a faster option, otherwise I'll come back in the afternoon.

Client:
Hello, how do we know if a redox probe is faulty?

Technical Advisor:
One moment.

Technical Advisor:
https://ph-redox-pool.com/gb/content/17-is-my-redox-probe-out-of-order

Client:
How do you read the MV value?

Technical Advisor:
Which controller do you have?

Client:
Elywan major 80.

Client:
There is no screen to read the value.

Technical Advisor:
Do you have any LEDs?

Client:
Nothing lights up.

Client:
Okay, anyway, since 2017, I think I'll replace it, it's faulty.