Technical Support Dialogue: Selection and Installation of the Appropriate Probe Customer: Hello, I need some assistance with selecting and installing the right probe for my equipment. Support Agent: Of course, I'd be happy to help. Could you please prov

Contact:
I need the probe with a 2-meter cable and a diameter of 3.

Does that match with the cables?

Advisor:
Hello.
Hidrolife? pH?

Contact:
What is BNC?

This is my system.

Advisor:
According to your photo, this is the correct connection.
Our pH probe will be suitable.

Contact:

If it doesn't fit, can I return it?
It doesn't fit.
Can you then send me the correct one?

Advisor:
Yes, https://ph-redox-pool.com/gb/content/15-compatible-or-refunded

Contact:
Thank you.

Advisor:
You're welcome.
One more question, how long is the cable?
5m.

Contact:
Great.
Thank you, I will order it from you right away.

Advisor:
Thank you. 👍