Troubleshooting ORP Probe Issues in BS Pool EvoLoSalt Chlorinator: A Customer Service Interaction

Client:
Hi, I bought an ORP probe for my BS Pool EvoLoSalt Chlorinator. It seems wrong. ORP keeps on sinking when the chlorinator produces chlorine…
Order number PPKPFHOEV

Technical Advisor:
Hi,
Can you make that small test https://ph-redox-pool.com/gb/content/17-is-my-redox-probe-out-of-order?

Client:
Ok I will try this tomorrow… its just strange it operates the opposite way…

Technical Advisor:
Thanks, let me know the results.