Exchange between customer and technical advisor about the failure of a Kléréo temperature sensor. Customer: Hello, I am experiencing an issue with my Kléréo temperature sensor. It seems to be malfunctioning and not providing accurate readings. Can you he

Client:

Hello, I received an alarm message from my Kléréo device indicating "temperature sensor faulty". Do you have this product, diameter 12 mm L 160mm?

Technical Advisor:

Hello, we have the pH probe, but the message indicates that the issue is with the temperature sensor.

Client:

Yes, exactly, it would be the temperature probe. Can it be checked with an ohmmeter?

Technical Advisor:

No.

Client:

You don't have this product new?

Technical Advisor:

No, sorry.

Client:

Thank you for your answers, I will contact Kléréo.com.

Technical Advisor:

You're welcome, feel free to contact us again! Have a great day.