Published : 2023-09-29

Problem with delivery by Hermes: A dialogue between customer and technical advisor.

- Categories : Questions about RedOX probes

Client:
Contact, also in German?

Client:
KBKRFBSMX from 31.05.2023 21:43:52 Order allegedly could not be delivered by Hermes four times

Client:
Yes, that's correct. We are always on site from 8am to 4pm

Client:
OK, thanks!

Technical Advisor:
Yes

Technical Advisor:
One moment

Technical Advisor:
We need to send your order to you

Technical Advisor:
Markus Weicherding
Trierer Straße 60
54411 Hermeskeil
Germany
004965037513

Technical Advisor:
Is the address correct?

Technical Advisor:
We will repeat the shipment and hope it works this time.

Technical Advisor:
Sorry for the inconvenience! Have a great day