Sale and delivery of buffer solution 465mV and 7pH to Switzerland: A customer service experience

Client:
Do you sell buffer solution 465mV and 7 pH to Switzerland? What would be the total price including delivery?

Technical Advisor:
Hello

Technical Advisor:
18 euros

Client:
Hello

Technical Advisor:
Hello

Client:
Hello, I am looking for a replacement probe for the Redox electrode SRH-1-PT-6. I cannot find the replacement probe. Regards

Technical Advisor:
One moment

Technical Advisor:
https://ph-redox-pool.com/gb/séko/3318-orp-probes--for-poolone.html

Technical Advisor:
Sorry, I was on a phone call

Technical Advisor:
This will replace your probe

Client:
Thank you

Technical Advisor:
You're welcome

Client:
Do you not ship to Switzerland? Is there no possibility?

Client:
Hello. I am unable to place my order. Do you not deliver to CH? No shipping service?

Technical Advisor:
Unfortunately, we cannot deliver to Switzerland before 27/7.

Client:
I w