Technical support for Zodiac chlorinator: Probe issues and potential solutions.

Client:
Contact, Zodiac chlorinator reference on screen: tri series V3-02 AUG 2013

Technical Advisor:
Hello. Send me a photo of your current probe, no need to dismantle it, I will check.

Client:
Tri dual link ref: STRAL 14 07364 W/O103720 TRMSE1404649 W/O 99772 can you give me the reference of the redox probe knowing that the 2 probes purchased from you for Zodiac after 2014 do not work. Very high value and tendency to increase.

Technical Advisor:
I am very surprised because this model works for more than ten clients. What do you mean by high value?

Client:
Drift of the value beyond 700 mv. To activate the chlorinator, it is necessary to set it to the maximum value of 6.

Technical Advisor:
And if you put the probe in the 700 mv solution, do you read 700 mv?

Client:
Yes.

Technical Advisor:
Tendency to increase? By how many mV?

Client:
780 mv.

Technical Advisor:
Ok. What setpoint value have you set? When you read 780, does the electrolysis stop?

Client:
Precision: the pH regulation with a probe from you Zodiac after 2014 works correctly, pH 7.2.

Technical Advisor:
For the references you wrote, I will look into it and send you an email.

Client:
For now, I force the calibration to 700 when the probe indicates 780. With each recalibration, the maximum value decreases. The chlorinator