Compatibility and efficiency of Avady POOLeasy pH probes: exchange between customer and technical advisor.

Client:
Hello,
I have an AVADY POOLeasy pH and the probe is only 25% efficient.
The reference of the probe installed by the original pool technician is 191145791 and it measures more than 12cm.
Can you confirm if this probe is compatible?
Thank you

Technical Advisor:
Hello

Client:
pH probe for AVADY Prim
Reference PH-1-3-0073
Brand: Sonde pH redOx

Technical Advisor:
One moment

Technical Advisor:
Here it is

Client:
Yes, that's the one I saw, thank you

Technical Advisor:
👍

Client:
I have another question, do you sell gaskets for the Superpool SMG filter cover?

Technical Advisor:
No, sorry

Client:
That's okay, thank you 👍

Technical Advisor:
Have a great day