Exchange between customer and technician: Diagnosis and replacement of a redox probe for the Limpido Z3 75.

- Categories : Questions about RedOX probes

Client:
Hello, I think we need to replace the redox probe of the Limpido Z3 75.

Technical Advisor:
Hello.
You can test it like this: https://ph-redox-pool.com/gb/content/17-is-my-redox-probe-out-of-order
The probe is this one: https://ph-redox-pool.com/gb/ccei/1769-ORP-Probe--for-Limpido-redox.html

Client:
Ok, I will test it but yesterday I tried to calibrate it with a 650 solution and it didn't calibrate.

Technical Advisor:
It is probably faulty.

Client:
Thank you, have a good evening. If it doesn't work, I will buy a new one.

Technical Advisor:
You're welcome, feel free to contact us again! Have a good evening.