Client:
Hello, I'm looking for a redox probe for a Magiline pool with the Imagix control panel.
Technical Advisor:
Hello
One moment
https://ph-redox-pool.com/gb/magaline/395-ORP-Probe-for-IMAGI-RedOx.html
Client:
Thank you, is there a warranty?
Technical Advisor:
1 year
https://ph-redox-pool.com/gb/content/15-compatible-or-refunded
Client:
This is the 3rd year I have the pool and the probe only lasts for the season. I don't understand what the problem could be.
Technical Advisor:
Do you perform a chemical treatment at the beginning of the season, such as shock chlorination?
Client:
Yes, but not this year.
Technical Advisor:
When you do that, remove the probe for about ten days.
Client:
Okay, thank you. Can I use a slow-release chlorine tablet for water treatment?
Technical Advisor:
Yes, you can.
Client:
Thank you very much, have a good evening.
Technical Advisor:
It's actually the shock chlorine that sometimes "eats away" at the probe.
Have a good evening.